On Wednesday the 14th of March, one of our clients got in touch to report that they had lost the Categorise functionality within their Microsoft Office Calendar. They use the Categorize functionality to highlight the different events within their Calendar so that different staff know what equipment/tools are required for any given event.

It seems there was no reason for the functionality to be disabled. Nothing had changed with the company's Azure/Portal settings, so the fact that they had lost the functionality was rather puzzling.

We took a look at our version of Office and we confirmed that the Categorize component was disabled, and although we don't use it on a day-to-day basis, it's still frustrating to not be able to use functionality.

Throughout our investigation, we identified two possible work-arounds that enabled the client to continue.

Solution One

Solution one is the easiest of the two solutions, however it does require that you use the web version of the Calendar. The Categorize functionality is still fully functioning within the web version, so you would need to login via https://portal.office.com/ and navigate to the Calendar.

Solution Two - Office 2016 Click-to-Run

This solution is a little temperamental, as it depends on any organisational settings within the Portal. This solution involves reverting Office back to the previous version which restores the Categorize functionality. In order to do that, we found the below command that successfully revert Office back to the January 9th release - version 1708 (Build 8431.2153).

To run the command, simply open the 'Command Prompt' application and paste in the below code (one line at a time)

cd %programfiles%\Common Files\Microsoft Shared\ClickToRun

officec2rclient.exe /update user updatetoversion=16.0.8431.2153

Please note; we did this for one of our clients settings however a couple of days later, Office had automatically updated back to the latest version. We double checked their Portal settings and their Release Track was set to 'Targeted release for everyone' however we had told Office to 'Disable Updates' so it appears that Organisational settings take priority over any local settings relating to Office.